Communicating Sustainability– how audiences value different language
To drive change in their organisations, sustainability professionals have to be effective influencers as well as content experts.
However, navigating how to develop the right messages for the right audiences can present a range of challenges, especially when sustainability can be complex, nuanced, and the subject of assumptions and strong passions.
Understanding the nature and types of communication that are used and valued by different groups, functions and professions in your organisation is fundamental to success.
Even within a single organisation, ways of thinking, cultural norms and professional perspectives can vary widely. Successful sustainability communication needs to recognise and utilise this diversity.